Hi, has anyone had a negative experience with customer service? I recently called customer service because of poor cell phone service and they didn't help me at all, and when I called again they just didn't pick up, it really pissed me off.

Hi, I understand perfectly, unfortunately, these situations are not uncommon and there are many poor support services, so often I look for a solution to my problem on the Internet, and only then contact support. But, recently I had a situation that surprised me, I called the provider to change my tariff plan and they helped me to choose the best one, so I have the best Asurion reviews.